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14 Day Return Policy: 

We offer a 14 day return policy upon receiving your item(s). You may return the item only within 14 days of receiving the item as long as it is NOT used and remains in the original packaging.  After 14 days we will NOT offer refunds under any circumstances.  If you are unhappy for any reason, please contact us at support@itemoasis.com and let us know. We want you to know that we will do whatever it takes to ensure that your experience with ItemOasis is unforgettable. 

What If My Items Are Damaged? 

We will refund or replace ANY damaged product no questions asked. Please send an email to support@itemoasis.com within 14 days upon receiving the item and we will be happy to resolve the issue. After 14 days we will NOT refund any items. 

In the event where the product received comes with manufacturing defects, buyers are entitled to request for a reimbursement or replacement within 14 days of receiving the item. Buyers may be required to provide photographic evidence of the product's manufacturing defects to support@itemoasis.com. If the case is deemed valid, ItemOasis will reimburse the buyer the full amount.

Some Situations When Only Partial Refunds Are Granted (If Applicable)

  • The item is not in the original condition, damaged or missing parts that were not caused by seller.
  • The item were returned more than 14 days after delivery.